Privacy Policy and Use of Cookies

PRIVACY POLICY AND USE OF COOKIES

What does this privacy policy mean?

In this Privacy Policy, we provide you, the visitors of the website www.spgrupe.com (hereinafter referred to as the "Website"), with information on how UAB SPgrupe (company code: 302442358, address: Baltų pr. 36, LT-4819 Kaunas, Lithuania) (hereinafter referred to as the "Company") processes your personal data, which can be provided by you when you visit one of the Company's stores, the Website, the Facebook social media account, contact us by e-mail or by telephone.

What personal data do we collect?

We may collect the following information when you visit any of the Company's stores, Website, social media accounts, or contact us by email or telephone:

• when requesting a commercial offer – name, email, telephone number, details of the product you want. This data is stored for 10 (ten) years from the date of purchase. In the event that you do not purchase the goods on the basis of the commercial offer you have made, we will keep this data for 2 (two) years from the date of the commercial offer presented to you;

• when purchasing goods – name, surname, email, telephone number, details of the goods ordered, price of the goods, payment information, delivery address. This data is stored for 10 (ten) years from the date of purchase;

• for direct marketing communications – name, surname, email, phone number. This data is stored for 2 (two) years from the date of your consent to receive direct marketing communications;

• when communicating with us on our social media account (Facebook) – name, surname, comment, query. This data is stored for 2 (two) years from the date of submission;

• website usage data – data collected through the use of cookies and similar technologies related to web browsing, etc. (for more detailed information, please refer to "What cookies are used on this Website");

• any other personal data that you may provide to us at any time in your communications with us. This data will be stored for a period of 2 (two) years from the date of submission of your data.

For what purposes do we collect and use your personal data?

We collect and further process your personal data only on the grounds and for the purposes defined by law, as set out below:

• for the performance of the purchase of the products offered by the Company and the Website (for the performance of the contract);

• with your consent where personal data is processed for direct marketing purposes.

Consent for direct marketing

Whenever we wish to use your personal data for direct marketing purposes, you will be provided with a consent form for the use of your personal data for direct marketing purposes, which you can sign in order to consent to the use of your personal data for direct marketing. You can opt out of receiving information for direct marketing purposes at any time:

• by email info@klinkera.lt;

• by sending it by post to Baltų pr. 36, LT-4819 Kaunas, Lithuania;

• by arriving to UAB "SPgrupe" at Baltų pr. 36, LT-4819 Kaunas, Lithuania.

What cookies are used on this Website?

A cookie is information that a web server sends to a web browser and that is stored in the browser. This information is sent to the web server each time the browser requests the server to open a page. This allows the web server to identify and monitor the web browser.

More information about the cookies used on the Website is presented below:
 

Who can we disclose your personal data to?

We may disclose your personal data to personal data processors who provide us with services (perform work), i.e. couriers, IT service providers, and process your data on behalf of the Company as a data controller. Processors have the right to process personal data only on our instructions and only to the extent and to the extent necessary. When we use data processors, we take all necessary measures to ensure that our data processors have also implemented appropriate organizational and technical measures to ensure the security of personal data and to maintain the confidentiality of personal data.

How is the personal data you provide to us via social media used?

All information that you provide to us via social media (including messages, use of the "Like" and "Follow" and other communications) is controlled by the social network manager. We currently have accounts on Facebook - @klinkera, @statyba.piogiau, @workstocktechnika – for which a privacy notice is available at https://www.facebook.com/privacy/explanation.

We recommend that you read the privacy notices of the third parties and contact the service providers directly if you have any questions about how they use your personal data.

How is your personal data processed?

Your personal data will be processed in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. Your Personal Data will be processed responsibly and securely. The Company, both when establishing the means of processing personal data and during the processing itself, implements appropriate technical and organizational measures for data protection as provided for by the legislation, in order to protect the processed personal data against accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as against any other unauthorized processing. The appropriate measures shall be determined taking into account the risks arising from the processing of personal data.

What are your rights?

You have the right to:

• submit a written request to us to provide you with information as to whether data relating to you are being processed and, if such data are being processed, you have the right to have access to your personal data and to the following information: the purposes of the processing; the categories of personal data concerned; the recipients of the data, or the categories of recipients to whom your personal data have been, or are likely to be, disclosed; and, where practicable, the period of retention of the personal data or, where not practicable, the criteria for the determination of that period;

• request the correction of inaccurate or incomplete personal data relating to you;

• request us to delete your personal data. Nevertheless, this right is not absolute and may be justified where any of the following applies: the personal data is no longer necessary to achieve the purposes for which it was collected or otherwise processed; you have decided to withdraw your consent to the processing of your personal data where your personal data is processed solely on the basis of your consent and there is no other basis for processing your personal data; your personal data has been processed unlawfully; or your personal data is to be erased where we are under an obligation to do so;

• request the restriction of the processing of your personal data where one of the following applies: you contest the accuracy of the data for a period of time within which we can verify the accuracy of your personal data; the processing of your personal data is unlawful and you do not consent to the erasure of your data and instead request that we restrict the use of your personal data; or we no longer need your data for the purposes of the processing, but you need it to assert, exercise or defend legal claims. Where the processing of your personal data is restricted, we may only process such personal data, other than for storage, with your consent or for the establishment, exercise or defense of legal claims and/or to protect your rights or the rights of another person or for reasons of public interest;

• request that we transfer the personal data we process about you to another controller where this is technically possible;

• submit a complaint if you believe that your rights as a personal data subject have been and/or may be violated.

How can you exercise your rights?

To exercise your rights, please submit your requests, complaints or claims to us in writing:

• by email info@klinkera.lt;

• by sending it by post to Baltų pr. 36, LT-4819 Kaunas, Lithuania;

• by arriving to UAB "SPgrupe" at Baltų pr. 36, LT-4819 Kaunas, Lithuania.

We will respond to any requests, complaints or demands we receive in writing in accordance with the procedures and deadlines established by law and will endeavor to provide you with the information as soon as possible, but no later than 30 days from the receipt of your request.

If, after receiving receipt of a request, complaint or demand, we have any suspicions as to the identity of the person making the request, we have the right to ask for the identity document of the person making the request.

If we are unable to provide you with the information you require and/or you have a complaint about the processing of your personal data, you have the right to lodge a complaint with the State Data Protection Inspectorate.

How will we inform you about changes to the Privacy Policy?

We may update or change this Privacy Policy at any time. An updated or amended Privacy Policy will be effective upon posting on our Website. You should check it from time to time to ensure that you are satisfied with the current version of this Privacy Policy.

When we update this Privacy Policy, we will notify you of what we consider to be material changes by posting them on the Website. You can look at the "Date Updated" date at the bottom to see when the Privacy Policy was last updated.

How to contact us?

If you have any questions regarding the terms of this Privacy Policy, please contact us using the details below, by telephone or by sending an enquiry by email or registered mail:

UAB "SPgrupe"

Company code: 302442358

Address: Baltų pr. 36, LT-4819 Kaunas, Lithuania

Phone +370 602 60957

E-mail: info@klinkera.lt

Latest update of the Privacy Policy was made on 26-09-2023.